When you want to end a project, go to the project workspace and select:
- “Close“ button means the project is not complete, but you want to stop it – this will trigger a dispute.
- “Finish” button means the project has been completed successfully and you want to end the project and release the payment for the freelancer.
When you click Finish you will be asked how the project went…
If you see a red banner with the message: You have insufficient funds….
Once completed the project page will show the status has changed from ‘Processing’ to ‘Completed’.
Closing a Project Before Completion
If you clicked Close to end the project early, you will trigger a dispute and see the following pop up. Of course, it may not actually be a disupte, so you can explain here why the project ended early and if it’s ab amicable closure or a real dispute.